Teladoc Health Viewpoint50.0.1

InTouch Health is now a part of Teladoc Health.

The Teladoc Health Viewpoint app runs on client-owned iPad devices for telehealth virtual care consults. Once launched, the Viewpoint app allows the remote clinician to connect to patients through Teladoc Health’s cloud-based network.

For the best user experience, we recommend using a high-speed WiFi connection. The Viewpoint app supports 4G/LTE cellular connections. Please check with your carrier regarding data usage service charges when transmitting audio and video data over the Internet.

Version History Important bug fixes 50.0.1 May 8 Important bug fixes and general improvements. 50.0 Apr 7 Bug fixes and general enhancements 46.0 07/11/2023 * Accessibility improvement to the information menu
* Improvement in the audio/video mute behavior
* Backend optimization with no impact to usability 45.1 02/08/2023 Backend optimization with no impact to usability 45.0 10/19/2022 Fix a crash that happens in iOS 16 when backgrounding the application during a video session. 44.1.1 09/06/2022 * Callkit UI support
- When the iOS PAS user accepts a Callkit call while in Teladoc session with iOS Viewpoint app, iOS Viewpoint displays the On Hold UI.

- When the iOS Viewpoint user is prompted with a Callkit call while in Teladoc session, the user can either accept or end the Callkit call. Unmute/mute is also supported. Callkit UI support

* Bug fixes 44.1 06/21/2022 * iOS 12 is no longer supported starting with release version 44.0.
* First time Authentication dialog updated for ease of use and supports both portrait and landscape modes.
* Callkit UI support
- When the iOS PAS user accepts a Callkit call while in Teladoc session with iOS Viewpoint app, iOS Viewpoint displays the On Hold UI.

- When the iOS Viewpoint user is prompted with a Callkit call while in Teladoc session, the user can either accept or end the Callkit call. Unmute/mute is also supported. 44.0 03/29/2022 iOS Viewpoint Info menu has been updated for easier navigation to app information, technical support, and log upload.
iOS Viewpoint Onboarding Screens will allow the end user to selectively grant media and location permissions to the app during initial launch for an optimal virtual consult experience. 43.1 12/13/2021 * Faster detection and handling of network changes
* Update availability notification to come from Apple Store
* Improved image quality of transmitted iOS Viewpoint snapshot for the remote practitioner
* Added Teladoc Health branding during virtual consults. 43.0 09/27/2021 Network Checkup:
Users can now easily check connectivity to the Teladoc Health Network, by clicking the Info button, and then selecting Network Checkup. 42.1 06/29/2021 Improved Security: iOS Viewpoint endpoint authentication process has been implemented to be more secure.
Apply bug fix. 42.0.1 05/04/2021 Improved Security: iOS Viewpoint endpoint authentication process has been implemented to be more secure. 42.0 04/28/2021 Updated branding to Teladoc Health 1.41.5 02/25/2021 Updated branding to Teladoc Health 1.41.3 01/29/2021 - iOS Viewpoint end user will hear audio notification upon session start
- iOS Viewpoint end user can mute their local microphone during a session
- The audio notification that prompts the iOS Viewpoint user to connect the iOS device to AC power after a session ends or when battery is low is louder
- When the remote practitioner mutes their camera, the silhouette shown on the iOS Viewpoint is gender neutral along with a message that indicates they can hear and see the iOS Viewpoint end user side.
- iOS Viewpoint log file retrieval has been improved 1.41.1 10/26/2020 1.40.135
- Added “Connectivity” options in the iOS Settings app.

1.40.134
- The iOS Viewpoint will appear to be offline in the My Connection List to the remote user whenever the The App goes to the background or when the iPad is locked. Once The App is brought back to the foreground, the app will be online and ready for consult after a few seconds.
- The App can be set to always run the app in the foreground, and not go to sleep, so that it is ready for a consult. Configure “Disable Auto-Lock” and toggle to ON in iOS Viewpoint > > Settings. Note that this can be overridden by managed device settings.
- Screensavers have been updated to reflect that InTouch Health is now a part of Teladoc Health.
- Log retrieval mechanism has been improved to be more dynamic and forego user intervention.
- User will be notified if camera or microphone is disabled, when the app is launched. 1.40.135 08/11/2020 - The iOS Viewpoint will appear to be offline in the My Connection List to the remote user whenever the The App goes to the background or when the iPad is locked. Once The App is brought back to the foreground, the app will be online and ready for consult after a few seconds.
- The App can be set to always run the app in the foreground, and not go to sleep, so that it is ready for a consult. Configure “Disable Auto-Lock” and toggle to ON in iOS Viewpoint > > Settings. Note that this can be overridden by managed device settings.
- Screensavers have been updated to reflect that InTouch Health is now a part of Teladoc Health.
- Log retrieval mechanism has been improved to be more dynamic and forego user intervention.
- User will be notified if camera or microphone is disabled, when the app is launched. 1.40.134 08/05/2020 Added ability to amplify the volume during sessions.
"Settings" -> "Viewpoint" -> "Amplify Volume" 1.40.56 04/27/2020 Important bug fixes and improvements. 1.40.43 03/31/2020 Bug fixes 1.39.68 09/27/2019 Bug fixes 1.38.99 03/14/2019 Bug fixes 1.37.46 05/30/2018 Bug fixes 1.36.26 11/22/2017 - Bug Fixes 10.35.21 03/24/2017